Global Assistance and Security Consulting
At Allegiant Global Partners, we recognize the essential role that a Safety & Security program serves in empowering staff to meet your organization’s global mission — and the crucial relationship between Safety & Security protocols and insurance programs. That’s why our team of professionals offers a full range of complimentary Assistance & Security Consulting for all clients, at no additional charge.
Safety and Security services
In addition to custom solutions and personalized consulting services, Allegiant offers ongoing support for Safety and Security (S&S).
To support the design of proactive, strategic S&S programs, we offer:
Identification and discussion of relevant community standards
Review of existing infrastructure and potential areas of improvement
Review of written documentation, including internal and external policies and procedures
To assist during incident management, we provide support across all geographies of operation for acute, time-sensitive solutions in the aftermath of emergent incidents, including:
Determination of your specific situation/needs, potential strategies, and market options (e.g. visa procurement, on-the-ground, resources, mental health support, etc.)
Review of all insurance policies and benefits so that you understand the resources that exist (including insurance policies and coverages) and how/when to activate them — plus a review of all drafted email summaries of these insurance policies/benefits to ensure accuracy
Connecting you with peer organizations that may have similar concerns or needs
Identifying vendors who may be available for additional support
Emergency Assistance and Travel Insurance
We understand that global organizations often have limited bandwidth to focus on the details associated with managing complex emergency assistance and travel insurance plans. That’s why Allegiant created a program for continuous service to negotiate all your travel assistance and insurance needs. Whether you have members with emergency assistance case issues, customer service concerns, or claim/billing issues, the Allegiant team is here to support you.
Allegiant’s ongoing Assistance & Travel support areas include:
Member communication strategies for all travelers and expatriates
Customized marketing material to encourage traveler education
Assistance and insurance utilization reviews to understand usage of program and identify trends
Operational support, including problems with response times or communications from the emergency assistance vendor
Escalated insurance claim management
Billing/invoicing support
Managing direct billing agreement support to ensure the emergency assistance vendor bills the insurance carrier correctly
Working on behalf of the clients to effectively negotiate both renewals and purchases of new products and programs